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Privacy Policy

Last update : 01/04/2025

1. Introduction

SAG Industries is committed to respecting your privacy and protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable Belgian laws on data protection.

This policy aims to inform you transparently about how we collect, use, share, and protect your personal data.

2. Data Controller

The data controller is:
SAG Industries
Rue de Fontenoille 17, B-6820 Sainte-Cécile, Belgium
Email: contact@sag.be

3. Data Collected

We only collect data strictly necessary for the proper functioning of the site and for handling your requests, including:

  • Identity: first name, last name, company, job title

  • Contact: email address, phone number

  • Browsing data (via Google Analytics 4): pages visited, session duration, approximate geographical location

No sensitive data (as defined by the GDPR) is collected.

4. Purposes of Processing

Data is processed for the following purposes:

  • Responding to your inquiries via our contact forms

  • Providing technical or commercial information

  • Improving website performance (statistical analysis via GA4)

  • Ensuring site security (logs, anti-spam protection)

We do not carry out advertising profiling or remarketing.

5. Legal Basis for Processing

Processing is based on:

  • Your consent (forms, cookies)

  • Our legitimate interest (continuous improvement, security)

  • Legal obligations (where applicable)

6. Data Retention Period

Data is retained:

  • For up to 12 months for analytics

  • For as long as necessary to process your requests

  • Until you request its deletion

7. Cookies and Trackers

This site uses only essential and analytics cookies (Google Analytics 4).
No advertising cookies or third-party data sharing for marketing purposes.

You can manage your preferences at any time via the cookie banner.

8. Data Sharing

Your data is never sold or shared for commercial purposes.
It may be transmitted to:

  • Google (GA4) as a data processor

  • Our hosting provider OVH (France / EU)

  • Technical service providers, under confidentiality agreements

9. Data Security

We implement technical and organizational measures to ensure the security of your data, including:

  • HTTPS and SSL certificate

  • Secure hosting at OVH (EU)

  • Application firewall and brute force protection

10. Your Rights

In accordance with the GDPR, you have the right to:

  • Access your data

  • Rectify your data

  • Delete your data (right to be forgotten)

  • Restrict or object to processing

  • Request data portability

📩 To exercise your rights, contact us at: contact@sag.be
We will respond within 30 days.

11. Supervisory Authority

You may lodge a complaint with:
Data Protection Authority (APD)
Rue de la Presse 35, 1000 Brussels
https://www.dataprotectionauthority.be

12. Policy Updates

This policy may be updated.
We recommend reviewing it regularly.